Each product page states whether the piece is unstitched, stitched, or available as a custom size. For custom orders, simply select the "Custom" option at checkout and share your measurements — our tailoring team stitches every order to fit.

Choose the "Custom" size option on the product page, then add your measurements (bust, waist, hips, shoulder, and length) in the notes field at checkout, or email them to customersupport@parveenchaudhary.com after placing your order. Custom pieces typically take 2–3 additional working days to stitch.

Yes. Every piece we sell is sourced directly from the original brand or designer — Jazmin, Elan, Maria.B, Sania Maskatiya, and others. We do not sell replicas, seconds, or unauthorized copies under any circumstance.

Each product page includes a size chart with bust, waist, and length measurements. If you fall between sizes or want a fully personalised fit, choose the Custom option and share your exact measurements at checkout.

Yes, we ship worldwide with dedicated support for customers in the UK, USA, and Canada. Shipping costs and delivery estimates are calculated and shown at checkout based on your delivery address.

Ready-to-ship pieces typically arrive within 7–12 business days internationally, while custom-stitched orders may take an additional 2–3 working days for tailoring before dispatch. You'll receive tracking details by email as soon as your order ships.

Visit our Track Your Order page and enter your order ID along with the email address used at checkout to see live status updates, from confirmation through to delivery.

Unstitched and ready-to-ship items in original, unused condition can be returned within our standard return window — see our full Refund Policy page for exact timelines. Custom-stitched pieces are made specifically to your measurements and are final sale, except in the case of a manufacturing defect.

Please email us at customersupport@parveenchaudhary.com within 48 hours of delivery with your order number and photos of the item. We'll arrange a replacement or refund promptly.

We accept Visa, Mastercard, American Express, Apple Pay, Shop Pay, and select cryptocurrency payments, all processed through a secure checkout.

We recommend dry cleaning for all embroidered, sequin, and silk pieces to preserve the handwork and colour. Care instructions specific to each fabric are included with your order.