Shipping policy

SHIPPING POLICY

Last updated: 29 July 2026

This policy explains how order processing, cutoff times, and delivery work for orders placed on parveenchaudhary.com.

1. ORDER PROCESSING AND CUTOFF TIME

Orders placed before 3:00 PM Pakistan Standard Time (PKT) on a business day begin processing the same day. Orders placed after 3:00 PM PKT, or on a weekend/public holiday, are processed on the next business day.

Ready-to-ship items are packed and handed to our courier within 1-2 business days of order confirmation.

Custom-stitched / made-to-measure orders require an additional 2-3 business days for tailoring before dispatch.

2. ESTIMATED DELIVERY TIMES

United Kingdom: 5-9 business days
United States: 6-10 business days
Canada: 7-11 business days
Rest of world: 8-14 business days

Delivery estimates are calculated in business days and are not tied to any specific timezone. Once your order is dispatched, tracking updates and delivery notifications are shown to you in your own local time by our courier partner.

3. SHIPPING COSTS

Shipping costs are calculated automatically at checkout based on your delivery address, order weight, and selected shipping method. Any applicable customs duties or import taxes for international orders are the responsibility of the customer unless otherwise stated at checkout.

4. ORDER TRACKING

Once your order ships, you'll receive a confirmation email with your tracking number. You can also check your order status anytime on our Track Your Order page using your Order ID and the email used at checkout.

5. DELAYS

While we aim to meet the estimated timelines above, delivery can occasionally be delayed by customs processing, courier disruptions, extreme weather, or public holidays in the destination country. These are outside our control. We'll keep you updated if we're aware of a significant delay to your order.

6. INCORRECT ADDRESS

Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer; additional charges may apply if a package is returned to us and needs to be reshipped.

7. CUSTOMER SUPPORT HOURS

Our support team is based in Pakistan and available:

Monday - Saturday, 10:00 AM - 7:00 PM (PKT)

Email: customersupport@parveenchaudhary.com
Phone (Pakistan): +92 347 11 444 88
Phone (US): +1 (917) 719-4416

8. CONTACT US

Questions about your shipment? Reach out anytime at customersupport@parveenchaudhary.com.