Privacy policy
This Privacy Policy explains how Parveen Chaudhry ("we", "us", "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from parveenchaudhary.com (the "Site").
1. INFORMATION WE COLLECT
Contact information: name, email address, phone number, shipping and billing address.
Order information: products purchased, order value, payment method type (we do not store full card numbers).
Custom order details: body measurements you provide for made-to-measure garments.
Device and usage data: IP address, browser type, pages viewed, and referral source, collected automatically via cookies and similar technologies.
Marketing preferences: whether you've opted in to receive emails or SMS updates.
2. HOW WE USE YOUR INFORMATION
To process, fulfil, and ship your orders, including customs documentation for international shipments.
To communicate with you about your order status, including via our Track Your Order page.
To respond to customer support requests and returns/refund inquiries.
To send marketing communications, only where you have opted in. You can unsubscribe at any time.
To improve our Site, products, and customer experience through aggregated, anonymized analytics.
To detect and prevent fraud, unauthorized transactions, and abuse of our services.
3. COOKIES
We use cookies and similar technologies to operate our checkout, remember your cart, and understand how visitors use our Site (for example, via Shopify Analytics, Google Analytics, and Meta Pixel). You can control cookies through your browser settings; disabling cookies may affect Site functionality.
4. SHARING YOUR INFORMATION
We do not sell your personal information. We share data only with:
Service providers who help us operate the Site and fulfil orders, including our e-commerce platform (Shopify), payment processors, shipping carriers, and customer support tools.
Advertising partners (such as Meta/Facebook and Google), for the purpose of showing relevant ads and measuring ad performance, where permitted by your cookie/marketing consent.
Legal authorities, only where required by law, such as customs declarations for international shipping or a valid legal request.
5. DATA RETENTION
We retain your order and account information for as long as necessary to fulfil the purposes described in this policy, comply with legal and tax obligations, and resolve disputes.
6. YOUR RIGHTS
Depending on your location (including under UK GDPR, EU GDPR, and applicable US state privacy laws), you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your information.
Opt out of marketing communications at any time.
Request a copy of your data in a portable format.
To exercise any of these rights, contact us at customersupport@parveenchaudhary.com.
7. INTERNATIONAL DATA TRANSFERS
As we operate across the USA and Pakistan and ship internationally, your information may be processed and stored in countries other than your own. We take reasonable steps to ensure your data is protected consistent with this policy wherever it is processed.
8. CHILDREN'S PRIVACY
Our Site is not directed at children under 16, and we do not knowingly collect personal information from children.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last updated" date above.
10. CONTACT US
Questions about this policy or your personal data can be sent to customersupport@parveenchaudhary.com, or by mail to 802 S Holmes St, Glenville, NY, 12302, USA.
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